Terms and Conditions
USE OF SITE
Use of this Site, which is owned by Mr. Hare Ltd. (MHL) of Studio A, Rochelle School, Arnold Circus, London, E2 7ES United Kingdom (Company Registered Number: 6754144) (VAT Number: GB 983866847), is subject to the following legal terms.
Copyright and all other intellectual property rights in both the content of this Site owned by MHL and licensed to MR. HARE Limited. Copyright © 2012 Mr. Hare Limited. Except as expressly set out below, all rights reserved.
Content included in the Site may be accessed by you for your own internal non commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.
You may not delete or alter in any way any copyright, trade mark, intellectual property or other legal notices from any part of this Site.
You will keep any password assigned to you which permits access to this Site or any part of this Site strictly confidential and not divulge it to any other person. Unauthorised use of this Site, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.
You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party's access to and/or use of this Site.
You may not attempt to gain unauthorised access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, "spam").
You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations. You may not use this Site for any purpose that is unlawful or prohibited by these legal terms.
Unless authorised in writing by MHL, MHL expressly prohibits linking of any part of this Site to or from any other Sites (including so-called "deep-linking").
You are prohibited from using any marks for any purpose including, but not limited to use as metatags on other pages or Sites on the World Wide Web.
MHL may terminate your access and use of any part of this Site at any time without notice if you are in breach of any of the terms of these legal terms.
All returns for any particular order need to be returned in one shipment and within 14 days of online purchase. Returns will be charged at the following rates, per box: UK - £6, EU - £12, Rest of the World - £24. Any subsequent returns from the same order will incur additional shipping costs. Please contact email@example.com to obtain a returns number and pay for delivery in order to proceed with your return. Our courier service, UPS will contact you to organise a collection. The returns number should be written on your original invoice and on the airway bill or return-shipping label you are provided by the courier. We request that returns are shipped through our courier UPS. MHL is not liable for any returned goods which are not returned in this way. Failure to obtain a returns number or return goods using UPS does not affect your statutory rights.
An extended returns period for any full price product purchased between November 28th and December 24th 2014 will be given until January 16th 2015 to contact firstname.lastname@example.org to organise a return.
MHL will not accept returns for any non-faulty items that have been worn and are creased and/or scratched in any way. Upon receipt of an order, if any item has been received in the conditions mentioned, customer should notify us (by phone or email) on the same day if they wish to return. We strongly advise all customers to check products thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
Please be aware that shoes must be returned with their original designer packaging. Shoes returned without their original boxes will not be accepted.
Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU).
We do not ship to P.O . Boxes.
Should you wish to exchange an item for an alternative size, please email us when you request your returns number and we will reserve it for you if the item is in stock. As soon as we receive your return, we will dispatch your new size to you after the goods have undergone a quality control check. You will be charged the following to ship the exchanged pair to you again: UK - £6, EU - £12, Rest of the World - £24.
If you are located outside the EU you will be required to pay additional taxes and duties on the replacement item.
Please be aware that we are unable to exchange an item for an alternative colour or style, subject to availability.
COLLECTION IN STORE
Please state which branch you would like to collect from by writing in the comments box at the checkout stage, however, SALE items are limited and must be collected in-store by the nominated branch given by email@example.com.
MHL will not accept claims for goods which have been repaired or altered in anyway by anyone other than MHL. Furthermore, MHL strongly discourages the addition of rubber protective soles onto MHL products. For details on how to repair your MR. HAREs please contact customer services.
The content included in this Site is provided on an "as is" basis. MHL does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Site is complete or accurate or up to date. MHL reserves the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this Site.
MHL will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Site or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by MHL's negligence.
MHL does not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event.
From time to time, MHL may change, alter or modify these legal terms. Any changes to these legal terms will be posted on this Site and any use by you of this Site after any such changes have been posted shall be deemed to indicate your agreement to the modified legal terms, but will not affect any orders already placed by you. If you do not agree to the modified legal terms, you should cease use of this Site.
These legal terms shall be governed by and interpreted in accordance with English law and the courts of England shall have non-exclusive jurisdiction to hear all disputes arising in connection with these conditions.
"Customer Survey" a £50 voucher will be sent via email within two weeks to every person who fully completed the survey. Every completed survey will be entered into a draw to win a £500.00 voucher. Limited to one voucher per person. Cannot be used in conjunction with any other offer or promotion. Voucher valid on Mr.Hare full price items only. Not valid on accessories. Voucher must be present at time of purchase and/or surrendered in store. Non-transferable or redeemable for cash. If any purchases bought as part of this promotion are returned, the customer will receive a refund of the total value paid shown on their purchase receipt. Mr.Hare reserves the right to amend or change any discount terms and conditions at any time without notification. Voucher must be redeemed by November 30th 2016.