Privacy Policy

This privacy statement was last updated on 27th September 2012.

We respect your privacy and understand the importance of protecting your personally identifiable information. This privacy statement identifies and describes the types of personally identifiable information we may collect from you when you visit the MR. HARE website, how we use this information, when we share this information with third parties, and how we protect this information. By using our website, you consent to the collection and use of this information by MR. HARE.

We reserve the right to modify, alter, or otherwise update this statement at any time, and we encourage you to check back periodically so that you are always aware of the most current policies and practices that MR. HARE has in place to protect your personally identifiable information. Please contact our customer care team on customerservices@mrhare.com if you have any questions about our privacy statement.

WHAT INFORMATION DOES MR. HARE GATHER ABOUT YOU?

1. Personally Identifiable Information: We may collect personally identifiable information from you, including your name, email address, physical address, phone number, certain payment card information, gender, and birthdate when you order MR. HARE items through our website; purchase our products in our retail stores; save your information with us online; sign up to receive promotional materials via mail or email; or participate in a contest, promotion or survey. Some of the personally identifiable information we collect from you, including your name, address, phone number, email address, and certain payment card information, is required in order to process your online purchases, respond to your requests, and contact you about your online purchases, if necessary.

2. Automated Information: We also collect non-personally identifiable information when you interact with our website and respond to our electronic communications and advertisements, which enables us to enhance your shopping experience by tailoring information to fit your personal preferences. Examples of non-personally identifiable information that we may collect include the date and time of your visit, your originating IP address, the web pages and images that you request, your purchases, cookies, and web beacons.

COOKIES

A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

Cookies that are strictly necessary for the operation of the Website: Some of the cookies we use are essential for parts of the Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
__utma Required for Google Analytic tracking
__utmb Required for Google Analytic tracking
__utmc Required for Google Analytic tracking
__utmz Required for Google Analytic tracking

Other uses of cookies (where you have consented to such use):

Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

Where you consent to us doing so, we may also use cookies and other such devices to:

  • - to allow you to carry information across pages of our Website and avoid having to re-enter information;
  • - within registration to allow you to access stored information;
  • - to help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly;
  • - speed up searches; and/or
  • - within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

Browser settings:

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following linkHTTP://WWW.ALLABOUTCOOKIES.ORG

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash playerprivacy and security settings is available from the Adobe website at: HTTP://WWW.ADOBE.COM/PRODUCTS/FLASHPLAYER/SECURITY

HOW DOES MR. HARE USE YOUR INFORMATION?

We may use information you provide to us for a variety of purposes, including to process purchases, refunds, exchanges, and other transactions; to contact you about questions or communications regarding your order; to respond to your customer service inquiries; to contact you about new products, services, special events and promotions, unless you have elected otherwise in accordance with the “How Can You Access or Change Your Information?” section of this privacy statement; to help us learn about your shopping preferences; to help us improve our website, retail stores, products and services; and to enhance your shopping experience. We may combine any information collected about you in our retail stores with the information collected through our website in order to enhance and personalize your shopping experience, and for promotional purposes.

DOES MR. HARE SHARE YOUR INFORMATION WITH OTHERS?

Except as described in this privacy statement, we do not sell, share or distribute your personally identifiable information to third parties.

All personally identifiable information and non-personally identifiable information we collect about you may be shared with our affiliates and subsidiaries.

We may also share personally identifiable and non-personally identifiable information about you with unaffiliated third parties that collect, manage, analyse or maintain data on our behalf, including website hosting service providers, payment processors, freight forwarders, carriers, companies that conduct or manage our marketing and promotional campaigns, and other third parties that perform services on our behalf (e.g., sending promotions and other communications and conducting contests and surveys).Such third parties may operate outside of the European Economic Area (“EEA”).

We may also share your information with third parties when we believe such disclosure is required to (i) comply with laws, regulations and/or government policies; (ii) comply with court orders, legal processes, or government enforcement actions; (iii) establish or exercise our legal rights, protect our rights and interests, or defend against legal claims; or (iv) detect, investigate, prevent, or take action with respect to illegal activities, suspected fraud or misconduct, securities or technical issues, situations involving potential threats to the physical safety of any person, or violations of our terms of use or privacy policies.

In the event that we, or any of our affiliates or subsidiaries, are involved in a business transaction such as a merger, an acquisition, or any form of sale of all or a portion of our stock or assets, we may transfer your personally identifiable information to the buyer.

HOW CAN YOU ACCESS OR CHANGE YOUR INFORMATION?

You may access, review and edit the personally identifiable information that you provide to us online. To edit this information, simply sign in to your account on the MR. HARE website using your email address and password, click “Sign in/Register”

You can also ask us to update your personally identifiable information or communication preferences by contacting us using the information provided in the “Contact Information” section of this privacy statement. Please note that any request to update your information may take up to 10 business days to process and that you may continue to receive communications from MR. HARE using the previously provided information until your request becomes effective.

HOW DOES MR. HARE PROTECT YOUR INFORMATION?

We strive to provide you with a safe, secure shopping experience. To achieve this goal, we have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personally identifiable information. Since the security of any data transmission over the internet cannot be unconditionally guaranteed, any information that you transmit to us is at your own risk. The data that we collect from you may be transferred to, and stored at, a destination outside the EEA.

Orders placed online are processed through a third party vendor that uses Secure Socket Layer (“SSL”) technology to protect your personally identifiable information. SSL encrypts your order information, including your name, address, and payment card number before it is transmitted online.

We also protect your personally identifiable information by requiring you to provide a valid email address and a personal password when you create an account using the MR. HARE website. To protect your personally identifiable information, we strongly encourage you to maintain the secrecy of the password to your MR. HARE account.

DOES MR. HARE COLLECT INFORMATION FROM CHILDREN UNDER THE AGE OF 13?

The MR. HARE website is intended for general audiences and is not targeted to or intended for use by children. We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that a child under the age of thirteen has submitted personally identifiable information through the MR. HARE website without prior verifiable parental consent, we will remove such information from our files.

LINKS TO THIRD PARTY WEBSITES

While using this website, you may be linked or directed to other websites hosted by third parties. We do not control, and are not responsible for, the privacy practices and policies of such third parties or the content of these third party websites. This privacy statement does not describe the information collection and disclosure practices of such third parties. We encourage you to review the privacy policies and statements of such third parties.

CONTACT INFORMATION

We are very sensitive to your privacy concerns and are committed to providing you with a safe, secure web experience. For questions or comments regarding this privacy statement, please contact customer care team at customerservices@mrhare.com

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